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Workplace Psychology "Making Work Life Work Well" |
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Workplace Psychology is a consortium of business psychologists and affiliated consultants, founded in 1997. We offer: • consulting services for organizational clients - corporate, non-profit, public sector, small business and family enterprises • leader advisement, executive and manager coaching, career counseling, and other work-oriented services - for individual clients We help people and organizations to achieve truly sustainable improvements in workplace performance. We work with clients to solve pressing problems, enhance ongoing effectiveness, and build long-term capability. We begin with an assessment that allows us to design a customized approach that targets client needs. We proceed by conducting or brokering productive conversations - dialogue that gets to the heart of issues, expands the field of possibilities, navigates obstacles and conflicts, and generates constructive solutions. We then help clients to execute solutions and implement changes in ways that incorporate action learning. This mix of shrewd assessment, deep conversation and experiential learning results in sustainable development. Our organization consulting includes: • advice for business leaders • coaching for senior executives • training for middle managers • facilitation of meetings and retreats • execution of complex consulting initiatives Some examples of our consulting work are described in the column to the right. Our individual client services include: • Leader Advisement: advice focused on enterprise leadership imperatives, talent management issues, business partnership mediation, business negotiation support, etc. • Executive & Manager Coaching: coaching to build competence in strategic thinking, team leadership, performance supervision, conflict handling, and other management skill sets. • Work Performance Coaching: coaching to improve execution of tasks and role accountabilities, as well as relationship management with bosses and co-workers, to enhance promot-ability. • Career Development: career assessment and counseling, with advice for navigating career transitions across the lifespan – from initial career direction, through mid-life re-adjustments, to contributing beyond retirement. • Brief Psychotherapy: for serious career stagnation or work-life imbalances, creative blocks, performance fears, loss of meaning, uncontrolled temper, and other emotional problems of work. Workplace Psychology takes pride in its commitment to clients to help improve bottom-line results while also enhancing quality of work life. |
Our consulting projects are always customized to client needs, but they often focus on issues such as: • Top Team Enterprise Leadership: developing a high performing team of senior executives who can collectively act as enterprise leaders while equally driving success for their own teams and units. • Governance & Board Effectiveness: customizing governance to serve the organization, its mission and stakeholders; developing board member capabilities and collaboration; finding proper balance in board-management relations. • Strategic Clarification & Planning: gauging market trends; pinpointing distinctive competence, crafting an enterprise vision and honing brand image; articulating goals, priorities, targets, and clarifying accountabilities for key tasks. • Organization Alignment with Strategy: systematically reviewing and (as indicated) re-configuring structures and teams, processes and work flow, roles and reporting, policies and procedures, etc, to optimize alignment with strategy. • Sustainable Change Implementation: cultivating a genuine willingness to change, and maximizing workforce buy-in, by empowering workers to join with managers in co-designing changes that impact their jobs. • Performance Supervision Systems: building a culture of high-performance and accountability, with a systematic process of performance planning, appraisal and coaching that truly organizes, motivates and develops employees. • Talent Assessment & Advisement: building a talent pipeline with bench-strength, via talent pool assessment (for high-potential development), selection assessment (for hiring and promotion), and leadership succession planning. • Manager Training & Development: workshops, action learning projects, and mentoring systems, which build competence in strategic thinking, team leadership, performance supervision, conflict handling, and other key skills. • Cross-Systems Problem-Solving: meetings that rapidly solve complicated systems or matrix problems, and leverage under-utilized collaborative strengths, by fostering silo-breaking whole-enterprise dialogue. • External Stakeholder Networking: meetings that access and leverage untapped alliances, opportunities, resources and feedback in an organization's environment, concurrently boosting brand recognition. • Transformation of Work Culture: cultivating and reinforcing new behaviors – such as collaboration, innovation, customer service, efficient execution – so that these vital behaviors become truly embedded in the fabric of daily work. • Organization Conflict Containment: defusing tensions, calming tempers, healing wounds and re-building morale, with a process that re-establishes common ground and promotes re-grouping around shared mission and values. • Organization Turnaround & Renewal: intervening with organizations in crisis, or with organizations that have been coasting, to set new priorities and take key steps which infuse new direction and energy, enabling new growth. |
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Joel Mausner, PhD, is the Managing Principal of Workplace Psychology. He has over 25 years experience as an expert in human behavior, leadership development and organization effectiveness. In recent years, Joel has been a Leadership Consultant with the Hay Group, a global human resources firm, working for their Executive Services Practice. He also served as Chief Learning Officer of the Non-Profit Leadership League, a learning association of non-profit leaders and consultants. Corporate Clients have included: General Dynamics, WR Grace, Sun Life Financial, Philips Lighting, Fidelity Investments, Subway, Talbots, Sepracor (pharmaceuticals), Mirrorball Advertising, Vishay Electronics, Independent Financial Marketing Group (IFMG), Eugene Biro Diamonds, Henegan Construction, Cabot Microelectronics, & Wireless Generation (educational software). Non-Profit Clients have included: United Way of NYC, NY Public Library, Dairy Management Inc (DMI), Hudson Guild Settlement House, Spence-Chapin Adoption Services, Pratt Area Community Council (PACC), Family Support Systems Unlimited (FSSU), National Association of Specialty Food Trades (NASFT), VIP Community Services, NY Foundation for the Arts (NYFA), NY Learning Alliance, Industrial Technology Assistance Corp (ITAC), & Gov Works (US Interior Dept, Acquisition Directorate). Healthcare Clients have included: NY-Presbyterian Hospital, Saint Lukes-Roosevelt Hospital, Brooklyn Pediatric Aids Network (B-PAN), Mental Health Association of Nassau County, Mental Health Association of NYC, Health Insurance Plan of NY (HIP), Kings County Hospital, Brooklyn VA Hospital, Health Education Technologies, Health Education Alternatives for Teens (HEAT), Kingsboro Psychiatric Center, & Mary Brooks Geriatric Center. Private Coaching Clients have included senior executives and middle managers from major corporations – such as Deutsche Bank, Price-Waterhouse, Morgan Stanley, Victoria’s Secret, Lillian Vernon, Apple & IBM – as well as others in key leadership roles, including non-profit executives and board members, family business owners, small business partners, and solo entrepreneurs. Earlier in his career, Dr. Mausner worked as a clinical psychologist in multiple healthcare settings. He served more than a decade on the faculty of SUNY Downstate Medical Center, teaching and mentoring trainees, managing treatment programs, conducting staff and team development, and advising clinical program leaders. Joel earned a BA in History from Yale University, an MPhil in Philosophy from Columbia University, and a PhD in Clinical Psychology from the City University of NY. He studied Group Dynamics at the AK Rice Institute, and Organization Development at the NTL Institute. Joel lives in Westchester with his wife and two sons in a home he is constantly renovating. He also enjoys books, music, walking, dancing, and the company of friends. |
Contact Information: Joel Mausner, PhD, Business Psychologist telephone (& fax): 914-591-8470 e-mail: mausner@optonline.net mail: Offices in White Plains & Midtown |
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